FAQ

 

When will my products be shipped?

All items are subject to handling before shipment. Items usually leave our warehouse within 1-3 business days after receipt of payment.

You will receive an email with further information about processing and shipment. You can track your order by clicking on menu item 'Track Your Order'.

 

How long will my items take to arrive?

Boulder Vibes is a small company located in Boulder, Colorado. Depending on the demand for the product the items should take from 7-14 days to arrive. Please allow a maximum of 21 days during holiday season to receive your order.

 

Where are my items coming from?

We truly believe in supporting the local community by buying from suppliers within the USA. However, some speciality goods are only made in other parts of the world. Please send us an email with your inquiry about a specific product. 

 

Can I return my order?

No returns or exchanges unless there are defect(s) in the product(s).

If you have any questions, contact us at support@bouldervibes.com

 

 Can I cancel my order?

No, an order can ONLY be cancelled if it has not been processed and fulfilled. Please send us an email for further support.